Every week, we ring up a random call centre and ask them to give a prediction or two on the
weekend's games...
Week 1: First Direct.
FIRST DIRECT: Hello, First Direct, how can I help you?
RUCKED: Hello, we’d like to know your predictions for this weekend’s rugby matches. Do you know anything about rugby?
FD: No, we can only talk about banking.
RUCKED: Okay, we’ll talk about banking but can we talk about rugby first?
FD: I don’t know anything about rugby, I can only discuss banking.
RUCKED: You don’t need to know anything about rugby, just take a guess. For instance, Cardiff v Ospreys? We can go by where they play. Do you prefer Cardiff or Swansea as a place?
FD: I can only talk about banking.
RUCKED: We can talk about that after, I promise.
FD: We’ll talk about banking first.
RUCKED: But how do I know you’ll give me your predictions after?
FD: If we don’t talk about banking I’m going to have to terminate this call..
RUCKED: Okay, how about we go by colours to get your predictions? Which colour do you prefer blue (for Cardiff Blues) or white (for Ospreys)
FD: (silence)
RUCKED: Hello?
FD: dial tone
RUCKED: Thanks, I’ll take that as a Blues win…
NEXT WEEK ON CALL CENTRE PUNDIT: Anybody who doesn’t hang up immediately